Meet The Team

 

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Accordance Customer Service Team

The Customer Service Team serving at the Accordance Headquarters

in Altamonte Springs, Florida.

 

Below are Accordance Team Members serving in various positions around the United States. They each use their particular skills to help make Accordance what it is.

They are passionate about what they do, and it shows.

David Lang

I’ve been working for Accordance for more than two decades now, and in that time, I’ve done a little bit of everything (except the actual programming!): module development, interface design, help design, blogging, training, video tutorials, etc. As the company has grown, we’ve brought in smarter and better-qualified people to do most of those tasks, and I’m now primarily responsible for quality control and creative projects like the Bible Times PhotoMuseum. You would think that after twenty-plus years I’d be a little jaded, but I feel so blessed to do what I do for a living, to work with people whom I genuinely love and admire, and to serve customers who are passionate about studying and teaching the Bible. It has been a dream job, and I’m excited to see what the next two decades have in store!

V.P. of Development

Joel Brown

I'm the head of software development at Accordance, and I really love the development process. Taking ideas, implementing them, working with our users, and then releasing a new feature for Accordance is an amazing experience. I am regularly humbled by the exciting work our users accomplish with Accordance, ranging from user's devotions, to teacher's handouts and lectures, to published academic papers. It has been over a decade since I started my work for Accordance, and I cannot wait to see what the future has in store. When not working for Accordance, I play trombone professionally in the Orlando Philharmonic Orchestra and teach at my local congregation.

Head of Software Development

Michele Bozzacco

I started working for Accordance in February of 2009. I was a stay-at-home mom of three for 15 years, prior to coming to work at Accordance. The company was nothing but supportive in my transition and has always gone above and beyond what any employer would have done. I feel very blessed to be employed here and to be able to come to work each and every day doing what I do. I truly love our customers, my colleagues, our product and what it enables people to do, and the feeling that I am a part of it in some way. Accordance is my home away from home.

Supervisor of Customer Service

Don Gillis

I am a Christian educator with two earned master's degrees and twenty years of experience in the field of Bible software. In addition to being on staff at several large churches, My wife (Marcia) and I have created training materials that have been used by 5,000 churches. My favorite thing about working with Accordance is seeing the "lights turn on" with excitement as people learn how they can study the Bible more effectively through the use of technology. I have been married for 33 years, have two grown daughters, and a very friendly dog named Samuel.

Director of Academic Relations

Mark Allison

I have been been an Accordance Text Developer for more than 10 years, and an Accordance user since 2002. While learning basic programming on a Processor Technologies SOL-20 computer in 1979, I started using Macintosh computers in 1990 (before they were cool :-).

I hold an undergraduate degree in Missiology (Toccoa Falls College) as well as MA degrees in Anthropology (University of Georgia) and Theological Studies (Liberty University).  My wife Lu and I have four kids—Sophia, Lydia, Evangeline and Levi. We currently live in Flowery Branch, GA.  I also serve as the director of Covenant Life School of Ministry, a 4-year leadership school for lay leaders.

Accordance Text Developer

In Memory of Christopher Rockwell

I am a Texas native, more specifically Northeast Texas. For those wondering, yes I grew up with cows in my backyard, which is not as common as you think where I am from. I’ve always been intrigued with computers and technology as a whole, even as a youngster, but wasn’t exposed to programming until my freshman year in college at Prairie View A&M. At the time, I was majoring in Computer and Electrical Engineering, but that soon changed after watching the movie The Social Network. That movie, which chronicles the start of Facebook, captivated me and exposed me to something I had never known nor heard of before, coding. From that day forward I have been engulfed in my passion for programming and went on to attend Full Sail University, where I graduated, Salutatorian, with a Bachelors in Mobile Development. I was super excited when I received the lead from my college for the job opening at Accordance. A job that combines two things I love, my faith and programming. I have grown and learned so much as a programmer and as a person since I joined the team back in 2015 and I am looking forward to what the future has in store.

Lead iOS Developer 2015 — 2017

Tonya Travelstead

I graduated from the University of Central Florida (FTU back then) with a degree in Business--Accounting, Finance and Management (minor in Piano Performance). I was in the corporate world for 12 years primarily with Barnett Bank as an auditor, market analyst and instructor in their management training program, then retired to be a homeschooling mom with our sons for 23 years. Music, photography, travel and healthy living are some of my personal interests.

I have worked for Accordance part-time since November 2012 although I have been using the software since 1999. Although I typically work from home I enjoy my colleagues with Accordance very much and have great respect for the management team. I am the assistant to the CFO and enjoy organizing information, crunching numbers, and working on the payment plans and royalties. I so appreciate supporting a company that provides the Word of God and assorted modules to others to enable them to teach, learn and study the Bible accurately.

Assistant to the CFO

Linda Perry

I love practical teaching with the goal of mastery learning. Additionally, I appreciate teaching a software program of excellence, challenging users to research on multiple levels. Linda Perry has taught in both public and private schools and at conferences, as well as working in Bible software for many years. She has a B.S. degree in Education with specialties in both English and Bible. Besides teaching, she loves reading, writing, research, gardening, the outdoors, weaving, and spending time with family. She and her husband, Richard, live in Seattle near their grown children.

Online Instructor

Jimmie McCutchen

Yes, my name is Jimmie. I have been married to Mark McCutchen for 37 years and we have five amazing children and six fabulous grandchildren. I earned my Masters of Occupational Therapy degree at Texas Women’s University in 1980, but from the time our first child was born until 2013 I worked full-time at home. We finished 30+ years of home schooling when our youngest daughter graduated last spring. I love late night talks, long walks, cooking with friends, meeting people, yard work, and travel. I have known Roy and Helen for over 25 years and have been impressed by their passion for God’s Word and their desire to provide the Church and academic community with a research tool of excellent quality. No wonder Accordance attracts customers who have like passion about God’s Word and biblical scholarship, but I never imagined that I would become a part of OakTree Software. It has been my privilege since 2013 to be a customer service representative for OakTree. It is so gratifying to think of how this software is helping speed the gospel around the world. The team dynamic is like that of an extended family that responds to individuals within the company while we all move in the same direction to accomplish the task. What a great team to be a part of! Our customers are the best most interesting, gracious people in the world!  It is personally satisfying to serve them and I learn so much from them every day.

Customer Service Representative

Timothy Jenney

Timothy P. Jenney is "Dr. J," host of Accordance’s "Lighting the Lamp" podcast. He is also the author of Dr. J’s Bible Study Methods, a step-by-step approach to Bible study included with every Accordance Collection. In addition, he assists Accordance with licensing academic resources. Dr. J holds a Ph.D. in Ancient and Biblical Studies (University of Michigan, 1993) and other advanced degrees in History, Biblical Languages, and Near Eastern Studies. A published author (in print!), he has also served as a pastor, a campus pastor, and a college professor. 
Tim (as he prefers to be called) has been married to Gloria, his college sweetheart, for more than 40 years. They are active members of Christ Community Church in Winter Haven, FL. They also enjoy good coffee, playing music, reading fiction, camping, and exploring the great outdoors in their kayaks. Tim and Gloria have two grown children, both now married. Zeke is a combat medic in the Navy and Ana is an environmental scientist.

Lighting the Lamp Podcast Host

Ricardo Yaka

I'm originally from Peru and have been in the U.S for more than 29 yrs. Among my favorite foods are Peruvian (of course) and Thai (love curry), and I'd try almost anything.

As far as movies, I enjoy Sci-fi, spy and war movies. Among my favorite are the Borne movies, LOTR, Braveheart, Star Wars, Star Trek. I also love to read, especially fiction (when I have the time). Some favorite books are Knowing God, Jeff Shaara books. Some of my hobbies are taking pictures, reading, watching movies, exercising.

I provide technical support to customer who have issues with Accordance on their computers and mobile devices. And I also assist customers with their orders and answering questions they have about purchasing Accordance and modules. I'm fluent in Spanish and understand Portuguese, so I have been able to assist Spanish speakers and some Portuguese speakers as well. No dude en ponerse en contacto conmigo en cualquiera de esos idiomas si es necesario.I love to work at Oaktree, first, because Accordance helps people learn more about the Bible and, as a result, the God of the Bible. Second, because I get to work along side some wonderful people. 

 

Customer Service

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